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2000 Outstanding Intellectuals of the 21st Century
Who's Who in the World
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SA Institution of Civil Engineers
SA Institute of Mining and Metallurgy
 
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Summing Up -- Credentials
 
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Dr James Robertson
James A Robertson and Associates
I.T. & Strategy Failure
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CONTACT DETAILS
James A Robertson and Associates

POSTAL ADDRESS
P O Box 898
Randpark Ridge
2156
South Africa

COMMUNICATION
Tel : ++27-11-791-2327
Cell ++27-83-251-6644
Fax: ++27-11-791-2327 (Manual)

Email: mail@jar-a.com

Web Site:
http://www.JAR-A.com

 
REGISTRATION DETAILS
James A Robertson and Associates cc

South African Company Registration No: BK 97 39856/23

Chief Executive Officer: Dr James A Robertson PrEng

Engineers Council of South Africa Registration: 20020147

South African Institution of Civil Engineers Registration: 13119

South African Institute of Mining and Metallurgy Registration 13119


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JAMES A ROBERTSON AND ASSOCIATES
STRATEGIC BUSINESS SOLUTIONS SINCE 1989

"Achieving effective, sustainable competitive advantage and profitable, decisive corporate operation through unique, differentiated and effective application of Information Technology and Strategy. Founded on solid engineering principles and disciplines".

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REVIEW OUR WORLD CLASS SERVICES
Introducing James A Robertson and Associates
James A Robertson and Associates offers a portfolio of complementary services in the field of strategic business solutions.
 
These services have been developed over two decades of consulting and in-house corporate experience with the combined application of information technology and development & implementation of effective business strategies.
 
WHY DO BUSINESS WITH JAR&A?
If your organization has made significant investment in corporate change, business process re-engineering, acquisitions, strategic planning or new information technology systems and these have failed to deliver an acceptable outcome or ROI, we can help you.
 
If you are planning such investments we strongly believe that we are the appropriate service provider.
 
Our Chief Executive, Dr James Robertson, has been listed in 'Who's Who' since 1998 for his pioneering work in identifying 'The Real Issues' behind the 70% failure rate of I.T. and B.P.R. investments and the 90% failure rate of Strategic Investments. Our concise diagnostic procedures can deliver an accurate assessment of the 'Real Issues' AND how to rectify the problem, within days!
 
METHODOLOGIES AND APPROACH
We consistently focus on delivering a high value service that makes a lasting difference to clients' success, by the following means:
 
> Using the engineering, information technology and military background of our Chief Executive, Dr James Robertson.
 
> Taking an engineering approach to systematic analysis and enquiry thereby 'Designing for Success by Engineering against Failure'.
 
> The practical use of principles drawn from the doctrines of the military 'Quick Attack' applied in modern mobile warfare.
 
> Identifying the Critical Issues quickly and effectively.
 
> Applying Strategic Marketing Planning Principles based on the work of Professor Malcolm McDonald of Cranfield School of Management.
 
> Closely aligning Problem Statement and Solution with corporate strategic requirements.
 
> Using three decades of exposure to a wide range of I.T. solutions, computer hardware, software development platforms and practical challenges.
 
INTERNATIONAL EXPERIENCE & RECOGNITION
Over fifty presentations to international conferences in Europe, the Middle East and South Africa.
 
Regular presentations on 'The Real Issues in Information Technology'.
 
The effective diagnosis of why the executives of 70% of major corporations are dissatisfied with their Information Technology investment and why 90% of strategic plans fail. We have developed methodologies to maximize the probability of success.
 
Dr Robertson was listed in Who's Who in Science and Engineering in 1998; Who's Who in the World since 1999 through 2003, Who's Who in America in 2003.
 
Dr Robertson is listed in the Second Edition of "2000 Outstanding Intellectuals of the 21st Century" for 2003.
 
SERVICES
Tailored specialist-consulting services -- "Consulting Engineering" model.
 
A wide range of specialist consulting packages to suit clients' needs.
 
We provide concise, top quality interventions to assist clients:
 
> quickly
 
> cost effectively
 
> to understand clearly what they are doing
 
> to work effectively
 
> to diagnose promptly any corrective action required.
 
High impact diagnostic interventions of between three and ten days:
 
> Executive Strategic I.T. Assessment Workshop
 
> Strategic Marketing Snap-Shot
 
> Executive Information Technology Audits
 
> Executive Strategic Audits
 
> Executive Information System and Data Warehouse Requirement Specifications
 
> Product Evaluation and Buying Recommendations (System Due Diligence)
 
> I.T. and Strategy Project Macro Design.
 
Supported by longer term consulting assignments and in-house training to assist with implementation.
 
> Interim executive services
 
JAR&A specializes in short, intensive, timeous interventions
 
SERVICE RATIONALE
In considering this diagram note that business objectives are the goals that are set for the organization, strategy is the 'route map' for getting to the objective and tactics are the detailed activities necessary to follow the route. This diagram addresses only the distinction between strategy and tactics as, in the context of strategy, we frequently encounter organizations that confuse the two. Other documents setting out the relationship between objectives and strategy are available from JAR&A.
 
BENEFITS TO CLIENT
Short diagnostic interventions produce SUBSTANTIAL benefits to client.
 
Very substantial return on fees frequently achieved.
 
Detailed prospectus with case histories available on request.
 
FIVE BRIEF EXAMPLES:
1) US$1 billion* turnover chemical corporation:
Prevented proposed US$1 million* investment in information warehouse technology.
 
Within 24 hours identified that re-implementation of an existing Lotus Notes investment (sunk cost) would satisfy the executive requirement.
 
Saving -- US$1 million*
 
2) Major professional service corporation:
Management intended to scrap a US$1 million* investment in a system they thought was not meeting their business requirements.
 
In 48 hours we identified changes in business practice and management process required for effective operation.
 
Saving -- US$1 million*
 
3) Leading international courier corporation:
Four hundred million Pound Sterling (US$550 million) system investment performing poorly.
 
In 24 hours we identified that factors giving rise to poor performance related to key aspects of corporate governance and we provided a simple solution.
 
Averted investment failure that could have crippled the business.
 
4) Government Department with high levels of executive tension:
In one day our strategic audit process identified a serious priority communication gap within top management and the situation was rapidly defused.
 
5) Government Department with unexplained non delivery in certain areas:
In three days we identified and exposed active politically motivated sabotage by a staff member.
 
* Currency conversion based on resource cost equivalence at time of project, NOT exchange rate.
 
INTERNATIONAL SERVICES
An international consultancy with fees designed for global competitiveness:
 
Fees can be structured to include travel to benchmark gateways of London, New York and Singapore.
 
High intensity interventions include briefing, investigation, workshops, report and review of report completed on client site before departure.
 
Fees in US$ or British Pounds (UK and European Community) give clients benefit of weak South African exchange rate.
 
Fee structure is highly competitive with other international providers offering excellent return on investment.
 
CLIENTS
HealthCare
Medicross Healthcare Group; Fedsure HealthCare Clinical Trials (QDot).
 
Banking and Financial Services
Price Forbes Group; Bank in Menziken (Switzerland); APBCO Insurance Brokers; ALJB Investments.
 
Government
South African Police Service; National Crime Prevention Strategy; Department of Trade and Industry; Department of Education; Office of the President; South African Post Office; Department of Correctional Services; Promat; Honeydew Community Police Forum.
 
Mining and Industry
Shell and B.P. Refineries; Iscor Group; Omnia Group; Wilson, Bayley, Holmes Construction; Rennies Group Ltd; Lonrho Platinum Division; South African Federation of Civil Engineering Contractors; Smith Mining.
 
Professional Services and other sectors
IBM Consulting Group; DHL Worldwide Express; Compuware; Ariel Technologies; Adams and Adams Inc; Business Against Crime; AIC Training; Wates, Meiring and Barnard Inc; School of Project Management; The Headache Clinic; Tolcon; Anchor Yeast; Graduate Institute of Management and Technology; Kelly Personnel Group; Rennies Travel; QData; Ateo; Keeve Steyn and Partners; Run and Walk for Life; Ninham Shand Inc; V3 Consulting Engineers; HHO Inc; GFJ Inc.
 
INTRODUCING OUR CHIEF EXECUTIVE
Founder and Chief Executive, Dr James Robertson:
 
Is a Registered Professional Engineer.
 
Track record of professional, academic and leadership distinction.
 
Solutions designed by him and implemented in accordance with his recommendations have consistently remained in service for more than ten years - many solutions continue in operation today.
 
Solutions consistently enhance competitiveness and effectiveness.
 
A specialist Business Solutions Integrator.
 
Comprehensive grounding in the theory and practice of all dimensions of corporate management and strategy.
 
CONCLUSION
JAR&A are exceptionally well placed to assist your organization with high value, cost effective solutions that assist you to create sustainable, profitable, competitive advantage.
 
We look forward to the opportunity to discuss your business solution needs with you.

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REVIEW OUR WORLD CLASS SERVICES
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