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| P4.4.3
Executive Briefing: Information Technology in Strategic and Competitive Management - 18
November 2003 |
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| Over 70% of Information Technology (I.T.)
investments fail and over 70% of corporations are dissatisfied with their I.T.
investments. A number of significant corporate collapses in recent years can be attributed
to Information Technology Investment failure. |
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| Many executives are frustrated over
projects which run over time or over budget or fail totally. |
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| Others cannot understand why their I.T.
staff cannot deliver information they KNOW is in the computer system. |
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| WHY? |
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| Since 1994 i have undertaken considerable
applied research into these shocking statistics and have presented my findings at numerous
local and international conferences. |
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| I am now in the process of publishing a book
on the subject and would like to invite you or your representative to attend a half day
executive briefing on the morning of Tuesday 18 November 2003 |
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| Challenging Findings |
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| Our findings challenge much of the
conventional wisdom regarding I.T. and offer executive management the opportunity to gain
control over what seems in many organisations to be an area of business that has escaped
executive control . By attending this executive briefing you will learn why I.T. is not
delivering and will also learn the critical business factors required for I.T. investment
success in your organisation. |
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| Pro-Active Business Measures |
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| This information will enable you to take
pro-active measures to bring your I.T. into line as a productive, effective contributor to
corporate operation, sustainability and better decision making and as a resource
contributing to corporate competitiveness and profitability in line with corporate
expectations. |
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| Equip to Take Charge Immediately |
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| The briefing will equip you with insights
which you will be able to apply immediately in taking charge of your existing I.T.
investments and in taking control of current I.T. projects. This will substantially reduce
the probability of failure and increase the probability of a successful outcome. These
measures will prevent the business crippling and career threatening outcomes that so
frequently characterise I.T. projects. |
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| Need for an Executive Briefing |
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| Earlier this year we ran a two day short
course on "Critical
Factors in Information Technology Investment Success" which was extremely well
received. Of eleven delegates who completed the evaluation
form, three rated the course at over 8 out of 10 on a scale where 0 = could not be
worse and 10 = could not be better, nine rated it over 7 out of 10. From this and various
comments made by delegates we conclude that the course was exceptionally relevant and well
received. |
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| A significant number of the delegates to this
course felt there was a real need for a half day executive briefing directed at Chief
Executives, Finance Executives and other senior executives who were too busy to attend a
longer event. |
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| Accordingly, we put together a half day event
in March this year in order to meet this need. This was extremely well received.
We are therefore running the executive briefing again in response to this demand. |
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| A Half Day Intensive Briefing |
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| This half day intensive executive briefing
provides a comprehensive review of the factors that give rise to the total failure of 70%
of all Information Technology projects and result in a further 20% failing to meet the
initial expectations and business requirement and what to do about it. |
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| Practical Experience and Case
Histories |
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| The training programme is based on the
practical experience of Dr James Robertson over more than two decades of designing and
implementing Information Technology solutions that have delivered lasting value as well as
experience with projects that have not met his expectations. |
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| How to Overcome The Factors That
Give Rise to Failure |
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| The programme includes a detailed
presentation of the factors that give rise to failure and how to overcome them, presented
in the context of numerous first hand case histories. This presentation is tied together
to establish the factors which are critical to I.T. investment success. |
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| Handouts |
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| Delegates will receive a number of handouts,
as well as a copy of the presentations given during the briefing |
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| The briefing programme comprises: |
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| FACTORS GIVING RISE TO FAILURE |
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| A high level overview of the factors
contributing to information technology investment failure will be provided. |
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| This briefing will be based on a briefing
that has been given at a number of international conferences as well as to professional
forums including the British Computer Society and the British Strategic Planning Society. |
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| The same briefing has also formed the basis
of numerous presentations to client organisations including as a lead-in to Information
Technology Strategy development and to development of business requirements for business
computer systems. |
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| Literally dozens of factors giving rise to
failure or sub-optimal outcomes will be presented. |
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| This presentation will address, amongst other
things, the reasons why so many I.T. projects take much longer to complete than budgeted
and cost so much more than budgeted. |
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| CRITICAL FACTORS FOR SUCCESS |
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| Following the presentation on factors giving
rise to failure a second presentation will be given which will highlight the seven
Critical Factors that are pre-requisite for the success of any Information Technology
project or investment. |
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| Clear Understanding |
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| At the end of the day delegates will have a
clear understanding of the factors that give rise to failure and how to overcome them.
They will also have a broad understanding of the critical factor approach that will
effectively overcome these problem areas. |
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| This presentation is the culmination of
intense analysis of the factors giving rise to failure. |
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| From this analysis a set of Critical
Principles for I.T. Investment success have been derived together with a set of Critical
Factors which form the basis of any I.T. project or programme design. |
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| Amongst many other Factors this presentation
will address the role of the Chief Executive Officer in ensuring the success of
Information Technology Projects. |
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| WHY MOST CORPORATIONS HAVE SO MUCH
DATA AND SO LITTLE INFORMATION |
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| The third presentation will address the
question of why so many corporations have massive amounts of data on their computer
systems yet executives repeatedly find that they cannot get answers to questions for which
all the information is supposedly present in the computer system. |
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| This presentation will address a variety of
non-technical issues that give rise to this phenomenon, all of which are within the ambit
of the business to address with limited technical modifications to existing software. |
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| ACHIEVING WORLD CLASS BUSINESS
INFORMATION SOLUTIONS |
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| Many organizations aspire to World Class
Business Information Solutions. What constitutes a world class solution? What
is required to achieve it? The briefing will address these questions in the context
of practical real world factors. |
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| AFTERNOON DISCUSSION FORUM |
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| At no additional charge delegates are invited
to stay for lunch and then join us for an afternoon session at which specific issues
raised during the morning briefing can be clarified and elaborated on. |
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| BRIEFING DELIVERABLES |
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| On completion of the half day briefing
delegates will have: |
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| a. A comprehensive understanding of the
factors that give rise to failure AND how to counter them. |
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| b. A thorough grounding in the critical
factors for I.T. Investment success and how to apply them. |
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| c. A clear understanding of how business
related structuring of information (data engineering) can make a dramatic impact on the
effectiveness of existing information technology investments. |
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| d. Copies of all the slide shows used during
the briefing together with copies of a number of white papers on topics of relevance to
the core subject matter of the executive briefing |
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| Overall delegates will have a solid grounding
in a new way of looking at I.T. projects and a solid basis for greater effectiveness in
the future. |
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| Executive Management |
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| The briefing is aimed at
business executives, particularly Chief Executives, who are frustrated with the poor
performance of I.T. and who would like to undertake effective measures to improve the
effective management of Information Technology within their businesses. |
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| Business Solution Orientated |
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| The course content is business solution
orientated and, as such, does not require an understanding of the technology of
"Information Technology", nor does it require a knowledge of the latest buzz
words, etc. |
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| Responsibility of Technologists to
Understand Business Requirement |
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| The course is firmly grounded on the
principle that it is NOT the responsibility of the business to understand the technology
but that it IS the responsibility of technologists to understand the requirements of the
business and ensure that those requirements are satisfied. |
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| Further Information |
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| Email inquiries@jar-a.com
for further information about the briefing. |
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| Early Bird Fee and Group Fee |
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| Reduced fees are available for reservations
made and paid for BY 3 November 2003 and also for group bookings. |
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| SETA Accreditation |
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| We are in the second stage of accreditation
with the Services SETA. Delegates who want to claim course fees will have the
opportunity to complete an assessment questionaire and receive an attendance certificate. |
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| Training Dates and Venue |
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| The briefing will take place on 18 November
2003 at the Rosebank Hotel, corner Tyrwhitt and Sturdee Avenues, Rosebank, Johannesburg
and will run from 09h00 to 13h00 followed by lunch. The bonus discussion forum will start
at 14h00 and run to 17h00. |
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| Lunch and teas will be served and parking
provided. |
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| In-House Briefing |
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| The Information Technology in
Strategic and Competitive Management Briefing can also be provided as an in-house briefing
tailored to the specific requirements of the client. It can also be combined with a
Strategic Analysis Workshop. |
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| Directions to the Venue for The Information Technology In
Strategic and Competitive Management Executive Briefing |
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Register Now For the Executive Briefing on
InformationTechnology In Strategic and Competitive Management |
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Next --> Strategic
Planning May 2003 |
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